We are a 100% Panamanian travel agency, made up of young entrepreneurs with many years of experience in the tourism area and excellent customer service. Our interest as a travel agency is to advise you and help you plan your business trips, family vacations, corporate groups, conventions, honeymoons, etc., with the best prices on the market and the best national and international routes. We can support you in: airfares, corporate accounts, international and national packages, European tours, honeymoon, Quinceanera Packages, Hotels, Car rentals, large groups, and cruise ships.
Somos una agencia de viaje 100% panameña, de empresarios jóvenes con muchos años de experiencia en el área turística y con un excelente servicio al cliente. Nuestro interés como Agencia de Viajes es de asesorarle y ayudarle a planificar sus viajes de negocios, sus vacaciones familiares, grupos corporativos, convenciones, luna de miel, etc., con los mejores precios del mercado y las mejores rutas nacionales e internacionales. Podemos apoyarle en: Pasajes Aéreos, Cuentas Corporativas, Paquetes Internacionales, Paquetes Nacionales, Circuitos Europeos, Luna de Miel, Paquetes de Quinceañeras, Hoteles, Alquiler de Autos, Tramite de Visas, Grupos Grandes, Cruceros.
The truth is that it was very economical to travel with them, but the disappointment was that when we arrived at the hotel that they reserved for us, it turned out that we had to pay VAT, the young woman at the hotel reception told us that they should reimburse us the money, since they at the same time booking as a company had to pay until now neither the hotel nor the travel agency is responsible for the money that was paid and on top of that they tell us that we should have claimed this with the hotel, if it is assumed that one hires a travel agency it is not having to worry about the organization of your trip, since they plan tours, hotel stays and so on, it seems to us that in the end neither the hotel nor the agency simply resolves the problems that arise with the tourist and what one experiences is disappointment, since that even if it was the first time that this happened to a client, you must also defend the interests and rights of your clients and not simply say it is the first time that it happens to us ????. If we paid for a travel package that was supposed to cover everything, they should also include VAT or if the hotel is supposed to be responsible, do not host their clients there anymore because that bothers them that they are charging you for something that is supposed to have already been paid. ????????????????
