Came here for a conference and got 2 nights of my 6 free. Also got complimentary early check in and 3om checkout. Staff are friendly and most also speak English (lobby staff). Rooms were good but some dated fixtures. I thought the lighting in the room could have been a bit better but it isn't a problem during the day when you can open the curtains and get tons of natural light. Balcony was good and view was good. You can also see into the apartments opposite. Breakfast was good with a wide variety although the conference lunch was a bit boring. I guess they had to play it safe.
We really enjoyed our stay in the hotel, very convenient location, lots of amenities & restaurants in the building, casino, and of course gorgeous sea view from the room. Very spacious room, very clean, super nice staff. Everything is super secure- you can’t get on a certain floor if your room is not located on that floor. Endless pool, and huge gym with full equipment. The lobby area is a bit to loud and busy, would not recommend if you need to do some work.
Overall we loved the property. Our room on the 33rd floor had a wonderful ocean view. Check-in was fast and the clerk was extraordinarily helpful in getting us our room and info we needed. Service was a little inconsistent, but overall was very good. Some of the staff seemed unsure the location of parts of the hotel. I could easily be mistaken on this point. It may have been a simple result of my lack of good Spanish. As I said, overall the service was very good. The elevator system seemed a bit quirky to me. This is not a complaint by any means. Just an observation that i was confused almost every time I used the elevator. The street entrance is somewhere around floor 13. The front desk is one floor away from that but it's labeled PS in the elevator.there is lasso a PR label. Some of the parking is above level 13 (I think). Heck I don't know. It was fun guessing which button to press, up or down, to get to my destination. My wife and I made a game of it. My only knock would be the bathtub in our room. At some time in the past the non-slip strips had been reglued to the tub and glue had seeped around the edges of the strips. As a result, dirt and grime were stuck to the glue making quick rinsing impossible by housekeeping so they just left it. When we first entered the room we thought the tub must not have been cleaned. When I tried cleaning the tub myself I realized the dirt was essentially glued to the tub. I spent 90 minutes scrubbing to get the tub clean enough to look clean enough to bath in. I'm sure the hotel would have provided another room had I asked, but the view from this room.... Don't get me wrong. This is a wonderful hotel and I would stay there again in a heartbeat. As a matter of fact, I did stay there against the end of our Panama adventure. Room had the same view, elevators were still quirky, and the tub was clean.
Older hotel but in decent condition. Definitely more of an upscale feel to it than some of the other places I stayed in Panama City. The hotel is the top half of the building and towards the back of the ground floor is a slew of cafes, restaurants and bars. You'll pay a little bit of a premium for all these places. Not a whole lot in the area besides what's in the building and traffic was pretty bad coming and going but for a few days stay it wasn't really an issue. Not sure I'd want to be there more than 3-4 days personally.
